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Lyve Cloud Documentation

Using Mountain Duck

Use Mountain Duck to mount your Lyve Cloud storage as a disk in the Windows File Explorer or Mac OS Finder, and manage your files through a familiar interface. For more information on Mountain Duck see, Mountain Duck Help.


  • You will need the access key and secret key for each account you’ll be using to connect with Mountain Duck. For more information, see Creating service accounts.

  • Consult your organization's policies and the EULA policies of the software before downloading 3rd-party applications.


The difference between Windows and macOS is mentioned specifically, else it is similar for both.

Procedure. To connect to Lyve Cloud:
  1. Download Mountain Duck’s S3 (HTTPS) profile  for preconfigured settings. For more information, see their Generic S3 profiles documentation.

  2. Open the downloaded file with Mountain Duck. The New Connection dialog appears.


    The dialog for macOS does not have a Drive Letter field.

  3. Enter the following information:

    Field Name



    Enter a unique name. This will be the name of your connection bookmark.


    Enter the endpoint based on the region. To select endpoint see, S3 API endpoints.

    Currently, Lyve Cloud supports only region-specific S3 endpoints. To access buckets created in different regions in the S3 client, add an endpoint connection for each of the regions.


    This should populate as 443. If not, enter that port number.

    Access Key ID

    Enter your access key ID. For more information, see Creating service accounts.

    Secret Access Key

    Enter your secret key.For more information, see Creating service accounts.

    Drive Letter(Windows only)

    Enter a drive letter so that Mountain Duck always uses that same letter for the mounted drive.

  4. Once the fields have been filled, select OK. This creates your connection bookmark.

  5. Select the Mountain Duck icon in the Windows system tray or the macOS' menu bar.

  6. Select your connection bookmark, then select Connect. When the connection is created, a notification appears.

  7. Select the new drive and right-click or Ctrl+click in the File Explorer or Finder to bring up the context menu. Right-click in the folder to get the context menu for macOS.

  8. Select Mountain Duck and select Keep offline on local disk to sync all the data to local drive.


When connected, the drive and folder contents display their sync status. Look for a circle in the lower-left corner of the folder or file icon. Once mounted, all the files are stored on your local drive.




In Progress. Synchronization is in progress for this item.


In sync. This item is selected to be synced, and the content will always be available offline.


Sync error. This item cannot be synchronized.


Up to date. This item is synced and up to date.


Ignored. The file is available in its temporary location and never synced to cloud or remote storage.


Paused. The sync on that item is paused.


Online only. This item is available in the cloud but can be opened and edited when you have an active connection to the server.

To learn more about various Mountain Duck options and sync modes, see Mountain Duck’s Help documentation.

Video: How to mount Lyve Cloud as a local drive on Windows with Mountain Duck
Managing Data

Once your Lyve Cloud storage is mounted as a drive, managing your files works much the same as working in any other network drive. Many of these operations may only be performed once a given bucket has synced with the local drive. Learn more about Mountain Duck’s user interface documentation.


The object name can contain any of these special characters like @, #, *, $, %, &, !, ?, , , ;, ’, ”, |, +, =, <, >, ^, (, ), {, }, [, ] and alphanumeric characters like 0-9, a-z, A-Z . However, using any of these characters can cause issues due to limiting factors of S3 client SDK .

Copying data
Procedure. To copy data:
  1. Select the data from your source drive and copy it.

  2. Navigate to your destination and paste your data.

You can also drag and drop the data from one folder to another. If the bucket's or your service account’s permissions do not allow you to write to that bucket, an error message appears.

Deleting bucket data
Procedure. To delete bucket data:
  1. Navigate to the synced bucket from which you want to delete the data.

  2. Right-click or Ctrl+click the file or folder inside the bucket to bring up the local context menu.

  3. Select Mountain Duck and select Delete on Local Disk.

  4. Right-click or Ctrl+click the file and select Delete, then select Yes in the confirmation box to delete the object permanently from the bucket.

Creating a folder in a bucket
Procedure. To create a folder in a bucket:
  1. Navigate into the bucket where you want to create a new folder.

  2. Right-click or Ctrl+click the bucket and select New Folder.

  3. Type a new folder name, then select Enter.

  4. The new folder immediately begins syncing with its Lyve Cloud destination.

Disconnecting Mountain Duck from Lyve Cloud
Procedure. To disconnect to Lyve Cloud:
  1. In the Windows system tray or the macOS menu bar, select the Mountain Duck client icon. The menu lists all of your connection bookmarks.

  2. Select a connection bookmark, and select Disconnect. A notification pop-up appears when the connection is broken.

    For macOS, select the icon against the connection bookmark to eject, ejecting will disconnect the connection. Also, click the connection and select Eject.




Mountain Duck re-establishes any connections each time you restart your computer unless you specifically disconnect them.