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Lyve Cloud Documentation

Service Availability

The Lyve Cloud availability in the following image shows the calculated service availability for the month.

Availability_1_.png

Lyve Cloud service availability is calculated by subtracting the error rate from 100% within a five-minute interval. If a customer does not make any requests in a 5-minute interval, that interval is assumed to have an error rate of 0%.

The error rate is the total number of errors returned, divided by the total number of requests during that 5-minute interval.

Error rate = number of errors ÷ number of request

Availability = 100% - error rate