Service Availability
The Lyve Cloud availability in the following image shows the calculated service availability for the month.
Lyve Cloud service availability is calculated by subtracting the error rate from 100% within a five-minute interval. If a customer does not make any requests in a 5-minute interval, that interval is assumed to have an error rate of 0%.
The error rate is the total number of errors returned, divided by the total number of requests during that 5-minute interval.
Error rate = number of errors ÷ number of request
Availability = 100% - error rate